🔄 Returns & Refund Policy

Shop with confidence. Your satisfaction is our priority.

We take pride in creating premium handcrafted products. If you’re not completely satisfied with your purchase, we’ll do our best to make it right through our straightforward return and exchange process.

📅 30-Day Return Policy

You may request a return or exchange within 30 days of receiving your order.

To be eligible, your item must:

✔ Be unused and unworn

✔ Be in its original condition

✔ Include all original packaging and tags

✔ Be accompanied by proof of purchase

🔄 Exchanges

Need a different size or received a damaged item?

We’re happy to help.

Simply contact us at:

📧 contacto@twowizardsclothing.com

Our support team will guide you through the exchange process.

💰 Refunds

Once your returned item has been received and inspected, we’ll notify you by email.

If approved, your refund will be issued to your original payment method within a few business days.

Please note that processing times may vary depending on your bank or payment provider.

❌ Non-Refundable Items

The following items are not eligible for refunds:

• Gift Cards

• Final Sale or Clearance Items

• Personalized or Custom-Made Products

• Items returned damaged due to misuse

⚠ Partial Refunds

A partial refund may be issued when:

• The item is not returned in its original condition.

• Parts or accessories are missing.

• The return is not related to an error on our part.

🚚 Return Shipping

Customers are responsible for return shipping costs unless the return is due to:

✔ Incorrect item received

✔ Manufacturing defect

✔ Product damaged during shipping

Return shipping fees are non-refundable.

Please do not send your return to the manufacturer.

Return instructions and the shipping address will be provided by email after your request has been approved.

⏳ Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account.

• Contact your credit card provider.

• Contact your bank, as processing times may vary.

If you still need assistance, contact us at:

📧 contacto@twowizardsclothing.com

🖤 Shop With Confidence

✔ 30-Day Returns

✔ Secure Payments

✔ Worldwide Shipping

✔ Tracking Included

✔ Premium Handmade Quality

✔ Fast Customer Support

✔ Trusted by Customers Worldwide

Need help?

📧 contacto@twowizardsclothing.com

Response Time: Within 24 Business Hours.